F.A.Q. Shareholders

You can find out more about Lafarge's strategy by reading the relevant section on this website:

There are 3 kinds of share account:

• bearer accounts: the account is opened by your bank or stockbroker. Your identity is not known to Lafarge,  
• administered registered accounts: your shares are registered with Lafarge but your account is opened with your bank or stockbroker. Your identity is known to Lafarge but your financial advisor remains your point of contact,
• direct registered accounts: your shares are held directly with Lafarge. Lafarge has entrusted the management of direct registered accounts to BNP Paribas Securities Services, who are your point of contact.

There are a number of different share codes, both generic and specific.

The generic code ISIN FR0000120537 refers to bearer and registered shares that are listed on Eurolist (Euronext Paris).

The specific codes are sub-categories of generic code FR0000120537. They only apply to registered shares because bearer shares are not entitled to the loyalty dividend.

The specific codes:

• FR0000066946 refers to shares registered in direct or administered accounts, no later than 12/31/2010. These shares were entitled to a loyalty dividend in 2013 on the basis of the 2012 profits.
• FR0011147479 refers to shares registered in direct or administered accounts in 2011. These shares will be entitled to the loyalty dividend paid in 2014 on the basis of the 2013 profits.
• FR0011356203 refers to shares registered in direct or administered accounts in 2012. These shares will be entitled to the loyalty dividend in 2015 on the basis of the 2014 profits.

The process for buying or selling shares is as follows:

• if your shares are bearer shares or are in an administered registered account: you must place your order with your bank or stockbroker,
• if your shares are in a direct registered account: you can place your order with BNP Paribas Securities Services via the internet on the GISnomi website (https://gisnomi.bnpparibas.com) or by fax, telephone or letter.
  
  

Your order should be clearly worded and contain the following information:

• the name and ISIN code of the shares to be traded,
• the type of transaction (purchase, sale),
• the number of shares to be traded,
• the execution price
• the duration of the order (no later than the end of the month).

The most common stock market orders are:

• "limit" orders, which mean that, if you a buyer, you do not wish to pay more than the stated price and, if you are a seller, you do not want to sell below the stated price. These orders protect you against market fluctuations but involve a risk of non-execution,
• "at best" orders, which contain no indication of a price and are executed at the price determined by the order book. They may be only partially filled. Any surplus is treated as a "limit" order. This type of order is usual for very liquid shares that you wish to buy or sell quickly,
• "market" orders, which contain no indication of a price and can only be completely filled (that is, they cannot be split). In exchange, these orders take priority over other types of orders. They are used to trade securities in very liquid markets. The person placing the order is sure of buying or selling the securities, but takes a risk as to the price of execution.

You must place your order through BNP Paribas Securities Services. There are several possibilities:

• via internet on the Planetshares website (except legal entities, minors and adults without legal capacity): https://planetshares.bnpparibas.com. Your confidential access codes will be sent to you by BNP Paribas Securities Services after your shares are registered in a direct registered account,
• by fax, phone or letter (e-mail is unacceptable). Please refer to the ‘Contacts' section for relevant contact details. In the case of orders placed by fax or telephone, you must send a letter of confirmation to BNP Paribas Securities Services within 48 hours.

In order for your orders to be processed (whichever method is used), B.N.P. Paribas Securities Services must first have received your stock exchange service agreement, duly completed and signed.

To receive the form, please call our hotline (toll-free) on 0800 06 06 46 or connect to the Planetshares website (https://planetshares.bnpparibas.com). The site contains a number of forms, including the stock exchange service agreement.

The purchase/sale costs include a 0.3% commission on the gross price (no minimum/maximum amount) and a bank commission of 7.62 euros excluding VAT.

There are several advantages to a direct registered share account:

• free safe-keeping,
• double voting rights after registered shares have been held for 2 years (period calculated from date to date),
• 10% increase in the dividend after registered shares have been held for 2 years* (period calculated starting from January 1 of the year following the year of registration),
• personalized notice of shareholders' meetings,
• admission to shareholders' meetings upon presentation of an admission card or ID card (no certificate of ownership required),
• regular information about the Group. In particular, letters to shareholders are automatically sent to the holder.

* The number of shares giving entitlement to such an increase cannot, for any one shareholder, exceed 0.5% of the total share capital at the closing date of the financial year in question.

Registration must be specifically requested in writing. Send a letter to your bank or stockbroker to request the registration of your shares in an administered registered account or a direct registered account. You can download a model letter below.

If you are a shareholder, you can be a member of the Shareholders' Club and sign up for services reserved exclusively for you. Plant visits, cultural program, meetings with managers, etc.: you will learn about the Group and its work first hand.

Membership of the Shareholders' Club is free. To become a member all you need is:

• to be an individual shareholder, not employed by Lafarge,
• to hold at least 50 shares in bearer form,
• or just 1 single registered share.

You can sign up on line, on Lafarge.com:

All shares held by Group employees are registered in a direct registered account and managed by BNP Paribas Securities Services.

You can place your order to buy or sell:

• via the internet on the Planetshares website (except legal entities, minors and adults without legal capacity): https://planetshares.bnpparibas.com,
• by fax, telephone or letter (e-mail is unacceptable). Please refer to the ‘Contacts' section for relevant contact details. In the case of orders placed by fax or telephone, you must send a letter of confirmation to BNP Paribas Securities Services within 48 hours.

In order for your orders to be processed (whichever method is used), BNP Paribas Securities Services must first have received your stock exchange service agreement, duly completed and signed.

To receive the form, please call our hotline (toll-free) on 0800 06 06 46 or connect to the Planetshares website (https://planetshares.bnpparibas.com). The site contains a number of forms, including the stock exchange service agreement.

The latest share price, previous prices and fluctuations and interactive charts can all be consulted at the "Price & variation" page on the lafarge.com website:

The loyalty dividend is an additional benefit paid to registered shareholders. It is a "loyalty dividend" because it rewards the loyalty of stable, long-term shareholders. Since 1999, all registered shareholders who have held shares for more than 2 years benefit from this loyalty dividend, which is set at 10% of the normal dividend.

The 2-year period is calculated starting from January 1 of the year following the year of registration.

N.B.: the number of shares giving entitlement to such an increase cannot, for any one shareholder, exceed 0.5% of the total share capital at the closing date of the financial year in question.

The dividend approved by the Shareholders' Meeting on May 15, 2012 on the basis of 2011 profits was set at €0.50 per share for the normal dividend and €0.55 per share for the loyalty dividend.

The dividend payment is scheduled on July 5, 2013, on the basis of 2012 profits (ex-dividend date: July 2nd, 2013).*

* Subject to the approval of the shareholders meeting scheduled on May 7, 2013.

*Subject to the approval of the shareholders meeting scheduled on May7, 2013.

The value to be used for Lafarge shares in the estimated declaration of property in 2012 is either:

• the last quoted price on December 31st, 2012: 48.230 euros, or
• the average of the closing prices during the last 30 stock market sessions of 2012: 45.735 euros.

The next Annual General Meeting will be held on May 7, 2013.

All shareholders have the right to attend General Meetings regardless of the number of shares they hold.

If your shares are registered, full documentation enabling you to take part in General Meetings will be sent to you automatically.

If you own bearer shares, you can ask your account holder for the meeting documentation.

New! Participate in the shareholders' meeting via Internet

If you are a registered shareholder (pure registered shares), connect to the PlanetShares website (https://planetshares.bnpparibas.com) with login and password used for accessing your account data and go to "My shareholder space - my general meetings" page.

If you are an administered registered shareholder, connect to the PlanetShares website (https://planetshares.bnpparibas.com) with the login received by post with the notice of meeting.

If you are a bearer shareholder and if your financial intermediary is connected to VOTACCESS, connect to your authorized financial intermediary website and access your share account, then follow instructions. 

Created in 1995, the Shareholders' Consultative Committee is made up of 10 people reflecting the composition of our private shareholder base.

The Individual Shareholders' Consultative Committee is designed to work with Lafarge on:

• the understanding of shareholders' expectations,
• the improvement of the Group's financial communications with individual shareholders,
• the promotion of its shareholder relations policy,
• its individual shareholding development strategy.
  

The Committee meets an average of 3 times a year.

The term of office for members is 4 years. A member of the Committee is authorized to make several non-successive mandates.

Calls for application are launched in the letter to shareholders.

There are several ways to find out about past and upcoming Group events:

• you can consult the shareholders' agenda on the Group's website,
• you can subscribe to e-mail alerts to receive Lafarge news and plans for upcoming Group events,
• you can use the RSS feed to receive real-time notification of website updates and ensure you always have the latest information.
• you can become a follower on our Twitter account.
  

All documentation - financial reports (annual, interim, etc.), reference documents, press releases and press kits, shareholder publications and much more - can be consulted and downloaded on the lafarge.com website.

You can also contact the Group's Individual Shareholder and Investor Relations team.

For more information about Lafarge's capital structure, please visit the relevant page on this website: