F.A.Q.

You can find out more about Lafarge's strategy by reading the relevant section on this website:

There are 3 kinds of share account:

• bearer accounts: the account is opened by your bank or stockbroker. Your identity is not known to Lafarge,  
• administered registered accounts: your shares are registered with Lafarge but your account is opened with your bank or stockbroker. Your identity is known to Lafarge but your financial advisor remains your point of contact,
• direct registered accounts: your shares are held directly with Lafarge. Lafarge has entrusted the management of direct registered accounts to BNP Paribas Securities Services, who are your point of contact.

There are a number of different share codes, both generic and specific.

The generic code ISIN FR0000120537 refers to bearer and registered shares that are listed on Eurolist (Euronext Paris).

The specific codes are sub-categories of generic code FR0000120537. They only apply to registered shares because bearer shares are not entitled to the loyalty dividend.

The specific code:

• FR0000066946 refers to shares registered in direct or administered accounts, no later than 12/31/2008. These shares were entitled to a loyalty dividend in 2011 on the basis of the 2010 profits.
• FR0010827691 refers to shares registered in direct or administered accounts in 2009. These shares will be entitled to the loyalty dividend in 2012 on the basis of the 2011 profits.
• FR0010970111 refers to shares registered in direct or administered accounts in 2010. These shares will be entitled to the loyalty dividend paid in 2013 on the basis of the 2012 profits.

The process for buying or selling shares is as follows:

• if your shares are bearer shares or are in an administered registered account: you must place your order with your bank or stockbroker,
• if your shares are in a direct registered account: you can place your order with BNP Paribas Securities Services via the internet on the GISnomi website (https://gisnomi.bnpparibas.com) or by fax, telephone or letter.
  
  

Your order should be clearly worded and contain the following information:

• the name and ISIN code of the shares to be traded,
• the type of transaction (purchase, sale),
• the number of shares to be traded,
• the execution price
• the duration of the order (no later than the end of the month).

The most common stock market orders are:

• "limit" orders, which mean that, if you a buyer, you do not wish to pay more than the stated price and, if you are a seller, you do not want to sell below the stated price. These orders protect you against market fluctuations but involve a risk of non-execution,
• "at best" orders, which contain no indication of a price and are executed at the price determined by the order book. They may be only partially filled. Any surplus is treated as a "limit" order. This type of order is usual for very liquid shares that you wish to buy or sell quickly,
• "market" orders, which contain no indication of a price and can only be completely filled (that is, they cannot be split). In exchange, these orders take priority over other types of orders. They are used to trade securities in very liquid markets. The person placing the order is sure of buying or selling the securities, but takes a risk as to the price of execution.

You must place your order through BNP Paribas Securities Services. There are several possibilities:

• via internet on the Planetshares website (except legal entities, minors and adults without legal capacity): https://planetshares.bnpparibas.com. Your confidential access codes will be sent to you by BNP Paribas Securities Services after your shares are registered in a direct registered account,
• by fax, phone or letter (e-mail is unacceptable). Please refer to the ‘Contacts' section for relevant contact details. In the case of orders placed by fax or telephone, you must send a letter of confirmation to BNP Paribas Securities Services within 48 hours.

In order for your orders to be processed (whichever method is used), B.N.P. Paribas Securities Services must first have received your stock exchange service agreement, duly completed and signed.

To receive the form, please call our hotline (toll-free) on 0800 06 06 46 or connect to the Planetshares website (https://planetshares.bnpparibas.com). The site contains a number of forms, including the stock exchange service agreement.

The purchase/sale costs include a 0.3% commission on the gross price (no minimum/maximum amount) and a bank commission of 7.62 euros excluding VAT.

There are several advantages to a direct registered share account:

• free safe-keeping,
• double voting rights after registered shares have been held for 2 years (period calculated from date to date),
• 10% increase in the dividend after registered shares have been held for 2 years* (period calculated starting from January 1 of the year following the year of registration),
• personalized notice of shareholders' meetings,
• admission to shareholders' meetings upon presentation of an admission card or ID card (no certificate of ownership required),
• regular information about the Group. In particular, letters to shareholders are automatically sent to the holder.

* The number of shares giving entitlement to such an increase cannot, for any one shareholder, exceed 0.5% of the total share capital at the closing date of the financial year in question.

Registration must be specifically requested in writing. Send a letter to your bank or stockbroker to request the registration of your shares in an administered registered account or a direct registered account. You can download a model letter below.

If you are a shareholder, you can be a member of the Shareholders' Club and sign up for services reserved exclusively for you. Plant visits, cultural program, meetings with managers, etc.: you will learn about the Group and its work first hand.

Membership of the Shareholders' Club is free. To become a member all you need is:

• to be an individual shareholder, not employed by Lafarge,
• to hold at least 50 shares in bearer form,
• or just 1 single registered share.

You can sign up on line, on Lafarge.com:

All shares held by Group employees are registered in a direct registered account and managed by BNP Paribas Securities Services.

You can place your order to buy or sell:

• via the internet on the Planetshares website (except legal entities, minors and adults without legal capacity): https://planetshares.bnpparibas.com,
• by fax, telephone or letter (e-mail is unacceptable). Please refer to the ‘Contacts' section for relevant contact details. In the case of orders placed by fax or telephone, you must send a letter of confirmation to BNP Paribas Securities Services within 48 hours.

In order for your orders to be processed (whichever method is used), BNP Paribas Securities Services must first have received your stock exchange service agreement, duly completed and signed.

To receive the form, please call our hotline (toll-free) on 0800 06 06 46 or connect to the Planetshares website (https://planetshares.bnpparibas.com). The site contains a number of forms, including the stock exchange service agreement.

The latest share price, previous prices and fluctuations and interactive charts can all be consulted at the "Price & variation" page on the lafarge.com website:

The loyalty dividend is an additional benefit paid to registered shareholders. It is a "loyalty dividend" because it rewards the loyalty of stable, long-term shareholders. Since 1999, all registered shareholders who have held shares for more than 2 years benefit from this loyalty dividend, which is set at 10% of the normal dividend.

The 2-year period is calculated starting from January 1 of the year following the year of registration.

N.B.: the number of shares giving entitlement to such an increase cannot, for any one shareholder, exceed 0.5% of the total share capital at the closing date of the financial year in question.

The dividend approved by the Combined Shareholders' Meeting on May 12, 2011 on the basis of 2010 profits was set at €1.00 per share for the normal dividend and €1.10 per share for the loyalty dividend.

The dividend payment will be made on July 6, 2011 on the basis of the 2010 profits (ex-dividend date: July 1st, 2011).

The dividend approved by the Combined Shareholders' Meeting on May 12, 2011 on the basis of 2010 profits was set at €1.00 per share for the normal dividend and €1.10 per share for the loyalty dividend.

Be careful, this information summarizes the tax provisions which apply to shareholders, physical persons, and residents for tax purposes in France. For more information, contact your regular tax adviser.

For 2010 income (tax declaration completed in 2011)
For dividends received in 2010, it is possible to choose between 2 tax regimes:

• The first provides for a final withholding tax of 18% computed on the gross dividend received, as provided by Article 117 quater of the CGI. In order to benefit from this regime, you must expressly mention it to the financial institution that holds your shares.
• Absent such option, the taxable dividend is subject to progressive income tax. Such taxable dividend is computed by applying a first tax relief of 40% of the dividend received (not capped) as well as a second flat tax relief depending on your personal situation which amounts to 1,525 euros per year for single persons and to 3,050 euros per year for couples.
  The tax credit equal to 50% of the dividend received, which was capped at 115 euros (single person) or 230 euros (couple), is abolished as from income derived in 2010 to be declared in 2011 tax declaration.
  
  In both tax regimes, dividends must be submitted to 12, 1% of various social security contributions.

For 2010 income (tax declaration completed in 2011)
The two tax regimes are still enforceable to dividends distributed as from 1st January 2011.

However, the final withholding tax rate is raised up to 19% for dividends distributed as from 1st January 2011, and one of the social security contribution is raised from 2% to 2,2 %, which leads to a 31, 3 % (19 % + 12,3 %).

Be careful, this information summarizes the tax provisions which apply to shareholders, physical persons, and residents for tax purposes in France. For more information, contact your regular tax adviser.

For 2010 income (tax declaration completed in 2011)
The tax provisions applicable to capital gains on sales of negotiable securities realized in 2009 set the level of tax on chargeable capital gains at 30.1% (18% of income tax and 12.1% of various social security contributions) when the annual amount of the sales is in excess of 25,830 euros.

As from 1st January 2010, capital gains are always submitted to 12.1% social security contributions as soon as a first 1 Euro capital gain is realized.

It is reminded that when assessing the capital gains threshold for tax purposes, it is necessary to take into account all the operations carried out by members of the household, directly or through intermediaries.
In case of an exceptional change in the personal, family or professional taxpayer's situation, the threshold will be assessed by reference to the average proceeds of the year and the previous two years.

As from January 1st, 2006, a new system giving progressive income tax exemption for capital gains arising from share sales has been introduced.
The taxable capital gain is reduced by one third per year of detention after the fifth, so that complete exemption is granted after 8 years of continuous ownership.
However, the period of ownership of shares acquired before January 1st, 2006 is calculated as from that date: therefore total exemption cannot be acquired before 2014.
This exemption only covers income tax. The various social security contributions are still due on the whole amount of capital gains.

Example:

• Until the end of the 5th year of ownership: tax charge of 18 % + 12.1 % of social security contributions on the whole amount of capital gains.
• In the 6th year of ownership: tax charge of 18 % on 2/3d of the capital gains + 12.1 % of social security contributions on the whole amount of capital gains.
• In the 7th year of ownership: tax charge of 18 % on 1/3d of the capital gains + 12.1 % of social security contributions on the whole amount of capital gains.
• After the end of the 7th year of ownership: tax exemption + 12.1 % of social security contributions on the whole amount of capital gains.

Capital gains arising on the sale of shares registered in share savings schemes are not liable to tax, when the legal conditions are met.

For 2011 income (tax declaration completed in 2012)
For capital gains realized as from 1st January 2011, the 25 830 euros tax threshold disappears, and capital gains are always taxable as soon as a first 1 Euro capital gain is realized, which standardizes the terms of capital gains and social security contributions taxation.

The value to be used for Lafarge shares in the estimated declaration of property in 2010 is either:

• the last quoted price on December 31st, 2010: 46.92 euros, or
• the average of the closing prices during the last 30 stock market sessions of 2010: 45.76 euros.

The next Annual General Meeting will be held on May 15, 2012.

All shareholders have the right to attend General Meetings, regardless of the number of shares they hold.

Full documentation enabling you to take part in the meeting will be sent to you automatically if:

• you hold registered shares, or
• you hold at least 200 bearer shares.

In other cases, you will need to ask your bank or stockbroker for the meeting documentation.

The Individual shareholders' consultative committee was created in 1995. It is designed to:

• improve the Group's financial communications with individual shareholders,
• engage with shareholders and be attentive to their expectations,
• inform and educate individual shareholders.
• think about the strategy regarding individual shareholders.
  

In particular, it is consulted during the preparation of the Annual General Meeting and shareholder publications. The Committee meets 3 times per year. The term of office is fixed at 4 years.

Members are nominated following a call for applications and an interview with the Individual Shareholder Relations Manager.

There are several ways to find out about past and upcoming Group events:

• you can consult the shareholders' agenda and Group agenda,
• you can subscribe to e-mail alerts to receive Lafarge news and plans for upcoming Group events,
• you can use the RSS feed to receive real-time notification of website updates and ensure you always have the latest information.
• you can become a follower on our Twitter account.
  

All documentation - financial reports (annual, interim, etc.), reference documents, press releases and press kits, shareholder publications and much more - can be consulted and downloaded on the lafarge.com website.

You can also contact the Group's Individual Shareholder and Investor Relations team.

For more information about Lafarge's capital structure, please visit the relevant page on this website: